Our ultimate goal is your complete satisfaction. Significant time is invested in the creation of each and every item. But please be aware that our custom cake, cake topper designs, and others items are made of very delicate (very beautiful) gum paste sugar.
For this reason, we carefully package every product. Our peonies, for example, are padded between each petal and carefully boxed with extra spacing. However, once the package leaves our hands, we are at the mercy of the shipper.
Please note that there are no guarantees that damage won’t occur with hand made flowers. We are not liable for breakage or damage once the package leaves our premises. There are No refunds or replacements on edible flowers. And it is recommended to order extra should you require the items for a special upcoming event that will not allow time for re-shipments.
We hand craft each and every petal cake toppers designs with love and care – so please understand that should something be damaged upon receipt, we are just as concerned as you. Should there be a problem with your order, please contact me immediately so that I can address the issue at hand.
Copyright 2017 || Edible Treasures